Privacy Policy

Last updated: December 9, 2024

1. Introduction

Green Task Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For users in the European Economic Area, we also comply with the EU GDPR.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, organization details
  • Identity Verification: Government-issued ID (for workers), proof of organization registration
  • Payment Information: Bank account details, payment history (processed by Stripe)
  • Communications: Messages, support requests, feedback

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, browser type
  • Usage Data: Pages visited, features used, time spent on platform
  • Location Data: GPS coordinates (for task verification, with your consent)
  • Photos: Task verification photos with embedded metadata

2.3 Information from Third Parties

  • Identity verification services
  • Payment processors (Stripe)
  • Analytics providers

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Process transactions and payments
  • Verify task completion
  • Communicate with you about your account and our services
  • Improve our platform and develop new features
  • Detect and prevent fraud
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contract: Processing necessary to provide our services
  • Consent: Where you have given explicit consent (e.g., location data)
  • Legitimate Interests: For fraud prevention, security, and service improvement
  • Legal Obligation: To comply with applicable laws

5. Data Sharing

We may share your information with:

  • Other Users: Organizations see worker profiles; workers see task details
  • Service Providers: Payment processors, cloud hosting, analytics
  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. After account deletion, we may retain certain information for legal compliance, dispute resolution, and fraud prevention.

8. Your Rights

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@greentask.ai.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights:

Data Protection Officer: privacy@greentask.ai
Address: Green Task Ltd, London, United Kingdom

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

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